Reviews

We’re Feeling the Love!

We love when our customers talk us up—especially when they do so through reviews. We work hard day in and day out to provide only the very best heating and cooling services in all of Houston and nearby areas. Here’s why our customers think we’re top-notch!

4.8

Based on 229 reviews

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Jan Harrell

20:59 30 Nov 24

Andres came out within 30 minutes of us calling on Saturday morning of Thanksgiving weekend. He fixed the furnace quickly and we have a cozy warm downstairs now.He was very nice and knowledgeable.

Cherrise Traylor

22:31 26 Nov 24

This was my first time using Bellaire Air and I was very happy with the job Andres did. He fixed my problem fast and was so knowledgeable and thorough. I will definitely call them again for any future needs.

Lucy Mosbacher

20:48 15 Nov 24

We love Bellaire Air! Andres did our heat check this year and was both quick and thorough. He discovered our furnace was in dire need of replacement (it was far past its usual date of expiry, so we got a few extra years!), and he was very clear about our options. They were also super great about the install process. Highly recommend.

Casey

16:09 01 Nov 24

I had my quarterly checkup and Andreas and Andrew came out. They were both incredibly helpful and did a great job on the routine maintenance. Arrived on time. Andreas explained some issues with my system in clear terms but was not pushy at all on the recommended fixes. Highly recommend!!

0 to Infinity

16:44 28 Oct 24

Andres was great. My issue was fixed efficiently and he even went above and beyond to fix another issue I had while he was there. I have used Bellaire AC for many years and they have maintained great service and kept my AC in excellent condition. Highly recommended.

Mary Anna Buffaloe

20:22 27 Oct 24

What a blessing that I called Bellaire A/C! They sent Charles and he was amazing! He listened to what I thought the problem was and then he went right to work and explained to me what he was doing and why, and he fixed the problem. And was so professional about it. I cannot recommend Charles and Bellaire AC enough. Their prices were also fair and I will not hesitate to call them back when needed.Thank you, Charles!!!!

Karen Lerner

02:23 16 Oct 24

Andres was great to have for our semi annual service checkup. He was thorough, efficient and suggested some adjustments to keep two rooms cooler than they are now. I appreciated his getting to the root of another issue by checking our units on the rooftop where he found a freon shortage. Great that this was noticed now instead of troubleshooting later. Thank you for the careful attention and service, Andres!

Twice Shy

21:22 02 Oct 24

Andres showed up an hour after our initial call. Very quick service. He diagnosed the issue quickly and left us with cool air again. We have used Bellaire A/C for decades and are always pleased.

Kaye Mitchell

14:16 12 Sep 24

Andre's, the Tech, was great. Nice, personable, young man, knew what he was doing, solved the problem right away and gave me a fair price. I welcome him back again. Big shout out to Bellaire who I think way exceeds the service I had been using.

Debi Dobsky

20:30 31 Aug 24

I am grateful Bellaire Air Conditioning had technicians available on Saturday, especially on Labor Day Weekend. My system was checked, and charged. The technician, Charles, showed me the readings as he went, answering all my questions. Ahh! Blissfully cool now! Thank you!

david luther

19:20 31 Aug 24

Working with Bellaire Air Conditioning was amazing! We have traditionally worked with another company but no more. We will do all of our AC work and maintenance with BAC. We returned from vacation on a Friday of Labor Day weekend to a dead AC unit, specifically the fan motor. A part that is not carried on the technician’s truck. Ended up having two other services out to do the repair with one charging for a part that wasn’t the problem and neither service could get the needed part or even find out if it was available until the next Tuesday! Bellaire AC not only came out but found the part locally, went to get it from an alternative warehouse and installed the same day. And for $150 less than the quote from one of the other services. We will always use Bellaire AC in the future. Adding to my original review to give credit to Charles. He was my technician and really made it his goal to do what it takes to make us satisfied customers. Charles is a HUGE asset to the company and should be given recognition for his high skill level and care for the customers.

Lou Ann Flanz

21:23 28 Aug 24

My husband and I have used Bellaire Air Conditioning for years And still after all these years their service providers Charlie, Andreas provided professional, timely service at reasonable prices.At 9:45pm I noticed my AC was not cooling as much as the Thermostat setting would require. I sent a text to Charlie requesting that he have somebody come by the next day. By 7am the next morning he confirmed that someone would be coming to fix the problem. Before 11:00 am Andrea’s called and confirmed he was on his way. By 12:30 Andrea’s had inspected my AC system, determined the problem , replaced the part causing the problem and showed me what the problem was. While he was at it he noticed something else that would need to be installed in the near future and gave me a no pressure estimate for the current and future need. The price was reasonable the service response was quick , the technician was professional and neat and I’m sitting in a cool house again. I recommend Bellaire AirConditioning and its service providers to keep your home cool.

Janet Pruetz

15:56 23 Aug 24

A friend recommended Bellaire Air Conditioning after our next-door neighbor's A/C went out while she was in hospital/rehab. The fine office staff promised same-day service and worked with us to have a technician arrive very shortly after our neighbor returned home. The technician replaced two parts and had the A/C running in no time. The price was great too! We will not forget their kindness.

Cynthia Domenici

20:06 20 Aug 24

My A/C wasn't cooling because my thermostat pooped out. I called the office and within 2 hours Chad arrived, installed a new thermostat, adjusted some of my return vents and was done in less than an hour. Chad was great and my home (and I) are chilling once again. Thanks Chad! Great service.

Abhineet Uppal

13:51 11 Aug 24

The team at Bellaire AC was great! We were scheduled next available without any issues. Andres quickly diagnosed the problem (old capacitor) and replaced it. The whole process took less than an hour. He also checked our other AC to make sure it was fine. It was a reasonable price given the urgent nature of the situation.

Ronald Rodriguez

00:32 23 Jul 24

Longtime customer using Bellaire A/C for business and at my home. They are awesome with new installs, maintenance and repairs at reasonable rates. Prompt, courteous and friendly service. Charles & Charlie are A++++++++. Phil Miller’s legacy continues with this family operated business and A/C professionals. Thank you! Ron Rodriguez, Southside Place.

Shelley Lamb

17:42 17 Jul 24

We have used Bellaire AC for years. Their technicians are the best- professional and knowledgeable and friendly. They are quick to respond and recommend additional services only when really needed and never a hard sell.Andrew, Andre, and everyone at Bellaire are the best! Highly recommend this company for all AC needs!

Anne Deb

15:23 15 Jul 24

I was fortunate to get a same day appointment with Bellaire Air Conditioning after Beryl.Andreas arrived promptly and was very professional. He quickly diagnosed the problem and offered options to fix the issue.He went the extra miles to clean the coils and advised of potential future issues to look out for.I will definitely use them again!A big thank you to get me back up and running after 1 week without AC!

Ju Bol

13:21 11 Jul 24

Very pleased with service and response time. Bellaire was able to get out the next day for a non emergency call even though we’d just been through Beryl. Andres was very helpful and professional, going beyond the obvious to find the source of my issues and then explaining his findings and possible next steps. I very much appreciate their responsiveness and help!

Sharon Charski

02:21 11 Jul 24

We have used Bellaire Air Conditioning for years. Their service is wonderful. We met Andrew today as we need to replace our units. He was very professional, on time, and very knowledgeable. He answered all of our questions and took a lot of time with us. We highly recommend Andrew and Bellaire Air Conditioning.

Linda Kirisits

23:51 10 Jul 24

Today our new AC motor was installed. The install team was very efficient and a pleasure to have in our home. They worked very diligently in really extreme heat. Our contact technician from Bellaire Air was Andreas. He is a very competent AC specialist. He answered all of my questions about the replacement of the motor. He was courteous and a pleasure to do business with. I will be asking for Andrea’s when we replace our other unit in the fall. Linda Kirisits

toby wolf

14:43 06 Jul 24

Thank you so much to Bellaire AC who saved the day on a Saturday. I don’t generally leave reviews but this one was a must!! Got home to house without AC in the midst of summer. We called Bellaire AC and Andres came out within an hour to repair. He was thorough, went over all the options with us and was super nice. Fixed on the spot and we are now on our way to cooling down! Thanks a million!!

Joyce Curry

20:06 25 Jun 24

We've used Bellaire Air Conditioning since we moved into our house over 16 years ago. They are always prompt and professional. After several years of nursing along an obsolete system, we finally broke down and replaced our two units. The crew got both units installed in one day. I highly recommend.

Nancy Dufek

16:51 19 Jun 24

Several years ago I was told by another A/C company that I needed a new system. I was not ready to do that. I got a 2nd opinion from Bellaire Air and was told that I just needed some freon. It saved me a lot of money at that time. A couple weeks ago Bellaire Air came out to service my unit and was concerned about the fact that it was 20 years old and several issues that the A/C was having. I knew it was time to look into a new unit after last years heat wave, I wanted to make sure it didn't break down in the middle of the summer. Andre came out a couple days later and we went over all my options, I had 7choices. There was no hard sell, just facts. We decided on the best unit for me and the installers came out 3 days later. It only took 5 hours to change out the whole unit plus a new thermostat. Andre came by several times to check on the installers and set up my thermostat for me once they left. After the installers left, we had one hiccup where a drain line didn't get installed properly but I called Andre and he got someone out to my house immediately to fix it. I am very pleased with the whole process and would recommend Bellaire Air, Andre and his installation team to anyone. I will definitely be using their services in the future.

Sheila Schmidt

16:27 14 Jun 24

Highly recommend Bellaire Air. We bought entire new Trane system that had a part go out just prior to one year mark. Bellaire Air was very accommodating in fixing it quickly. Highly recommend technician Andrew. He is very knowledgeable and diagnosed the problem quickly and accurately. He also took the time to explain the issue and steps to fix it. Bellaire Air stands behind the products they sell. Highly recommend.

Rich Johnson

16:56 07 Jun 24

Andre sent his team came over same day I called and found our upstairs unit was frozen. They shut it down and came back the next day, and found system was leaking and rusted. Andre provided me with three replacement options and said they could install the next day. He also went out of his way to provide and install a room unit in our bedroom to get us through the night. His Team came the next day and spent 8 hrs replacing the system and by 7:00 PM we were back in business. I could not be happier with the service and Team of installers. Thank You Bellaire Air Conditioning.

Eric Goetz

00:52 22 May 24

I have been a long time customer, since 2010. Back then, we purchased two heat pumps to replace the low-grade ones that the house came with. This firm stands behind their work. The service technician for our neighborhood the past few years has been Charles, who has been superlative. He just quickly resolved a complex issue with making our Nest thermostat work with a new unit. We are so happy with our new Trane heat pump, it’s cooling our house better than anything that we have had before.

jrahou

21:17 14 May 24

I called Bellaire Air for a second quote and hired them on the spot. Andrew arrived within the hour of my call. He investigated the problem and offered a solution that saved me $600. Andrew is a knowledgeable professional and explained the solution step-by-step. My A/C was fixed and running in no time. I trust this company and appreciate the honest work. They are my A/C repair and maintenance company from now on. Thanks Andrew and Bellaire Air!

Brenda Warren

22:21 10 May 24

We've had an annual maintenance agreement with Bellaire Air Conditioning company for years. This week Mike, a technician, came to our house for our Spring check-up. He was very thorough in checking our units in the attic as well as both outdoor units assuring us everything was going well with our AC units.Mike went above and beyond while he was here as my husband's car battery was dead and Mike was able to use his own "Booster" to start my husband's car so my husband could take his car to get a new battery. We so appreciated his willingness to help us out beside what he came for. Cheers to Bellaire Air Conditioning for having an employee like Mike!!

Jimmy Wu

17:06 10 May 24

Have been using Bellaire Air Conditioning for several years and have always been pleased with their service. They are honest and very responsive. Charles is usually the technician they send over and he is one of the most knowledgeable HVAC experts I have ever dealt with. I have also found their other technicians to be very helpful and courteous as well. Highly recommend Bellaire Air Conditioning!

Beatrice Graham

22:48 08 May 24

We have been very happy with Bellaire Air Conditioning. Our technician, Andrew, is conscientious, courteous and helpful, whether he is supervising an installation or doing our annual maintenance checks. He takes the time to explain and problem-solve any issues that come up and is very patient answering our questions. We appreciate his honesty, common sense and work ethic - he cares about his customers and wants to give them excellent service, including messaging about arrival time. We are also pleased with our communications with the office staff, who are always pleasant.

Herb Agan

00:02 18 Apr 24

Ronnie did excellent work. He was friendly, responsive, highly professional and seemed competent in his repair of my AC system.Thanks for providing the quality service and give Ronnie a raise!!

Bob Newland

15:43 15 Apr 24

If you need a company to service your air conditioning and heating systems look no further than Bellaire Air Conditioning and Heating. We have had a Preventive Maintenance Agreement with them for several years and we would not use anyone else. The reputation of any service company depends on the skill of it's technicians and Bellaire Air Conditioning and Heating has the best. Mike Vargas was the technician who performed our most recent preventive maintenance and he did an excellent job. I especially appreciated that he thoroughly explained everything he did. Thank you Mike Vargas...see you again in six months for our next service. Bob Newland

Rosanna Urban

16:05 09 Apr 24

I was very pleased when my elderly cousin's air conditioning went out and Ronnie helped her. He was very professional and polite and did not overcharge her. Quality service. Thank you Bellaire Air Conditioning! I will be referring my friends and family!

Jennifer Houston m M

03:31 09 Apr 24

Bellaire Done it again!! Very satisfied with Ronny he was very detailed and informative. I recommend him and Bellaire Ac. Prices are little high but worth it and very satisfied with the work done by Ronnie. They say you get what you pay for, and though I didn’t get everything done he got my system working better than it was previously! Good JOB BELLAIRE!! My sons maintenance is tomorrow at his house and I have he is in good hands!

Cora Watson

00:55 09 Apr 24

My A/C went out unexpectedly, and I asked around for some recommendable A/C technicians. I was recommended and referred to Ronnie, and I am very thankful I did!! He arrived on time, and was very professional and knowledgeable. I would definitely recommend their services to friends and family. Thanks, again, Ronnie and Bellaire Air Conditioning 🥰🙏🏾🙌🏾🫶🏾!?!?

Melissa R

15:45 04 Apr 24

Once again very pleased with Bellaire AC and Heat! They are always on time, quick to fix what’s wrong, and always friendly. Upstairs air went out and they ran to get part and back quickly to fix it. Mike and Ronny were awesome and even were kind to our dogs following them around.

Sue Unger

21:23 02 Apr 24

I’ve been using Bellaire for 27 years. The techs and the office staff consistently earn A+ ratings from me. Chad did my annual AC checkup today, was on time, professional, and suggested ways I can improve the efficiency of my AC. Fantastic service!

Miu M

22:42 20 Mar 24

Charles did a thorough Spring check up for our AC units. He was courteous and patient in explaining the state of the units and made the recommendations for parts replacement, and things to watch out for.

Mary Beth Gilbert

15:51 20 Mar 24

Chad and Mike did my Spring AC checkup—arrived on time, friendly to my pup (a must), cleaned out my drain line and outside unit to keep it working well as temps heat up. I’ve been using Bellaire Air Conditioning for years. Chad and Mike provided the usual excellent service.

Paul Mueller

02:57 20 Mar 24

Charles did a fine job on my spring HVAC checkup, leveling up my condensate drain lines and cleaning the leaves out of my condenser housing.

Matt Bukowski

20:32 12 Feb 24

Used Bellaire AC for the second time for a different issue, and once again the response and repair were both very prompt. The technician, Daniel, thoroughly explained the problem and provided photos showing the issue and completed repair. Got us up and running in about 30 minutes. Highly recommended.

Bill Burhans

18:19 14 Dec 23

We have been customers of Bellaire Air Conditioning for many years. Today we had Daniel over to check the heater and thermostat operations along with the ductwork. I would highly recommend BAC and Daniel for skills and customer service.

Gary Beck

02:14 07 Dec 23

Bellaire Air Conditioning and Heating did a fast and difficult repair of my natural gas heater, which just recently stopped heating. Their technician Danny worked hard, and was very technically competent. They inspected all wearing parts and ended up replacing three key components on our 20+ year old system and got the heat back the next day. Danny did a great job showing the bad parts with photos of things he check, while also explaining his troubleshooting methods to this old engineer. We are hoping to get another few winters and summers out of our system before replacement, and when that time comes we will definitely contact BAC&H.

Lawrence Hardy

21:44 04 Dec 23

Had our AC/heater changed out. Pleasant, efficient work crew. Good communication with office. Andrew did a great job as our liaison. Highly recommended

Xi Chen

19:51 15 Sep 23

Robert and the crew were great! We got a very fair quote and the service was prompt.He help guide us through the best setup for our situation and we are very satisfied.

Sarah Guidry

17:27 29 Aug 23

Robert took the time to explain the potential products to me including their pros and cons. He was patient in answering my questions and managed to arrange for the installation in just hours. He sold me on great the quality and responsiveness of the company and that's the main reason I chose them.

Glenda Hermes

16:21 02 Aug 23

My wife and I have used Bellaire Air Conditioning and Heating for over 25 years. Their service is excellent and I have always found that their prices are fair and competitive. Charlie has been our go to person for addressing our needs and resolving our problems for many years. I really appreciate how he takes the time to explain what your problem is and what options you have to resolve it. Really great service.

Andrea Penaloza

23:24 12 Jul 23

Of course my A/C went out on a hot July day in Houston. I found Bellaire Air Conditioning. They were able to come out within an hour of calling and my A/C was back on within 2 hours. Paul and Flo were very nice and professional, courteous and efficient. Would recommend Bellaire A/C highly. Moderately priced too!!

Steve Crisler

15:35 06 Jul 23

Bellaire installed a complete new Ruud system yesterday. Andrew did a great job selling us what we need and verifying the installation. Luis, Jose and Isaac were right on time, friendly went right to work and we had fresh cool air by 5:00 pm. I recommend this group highly for your AC needs.

Daryl Lawrence

20:43 26 Jun 23

Big shout-out to Keenan and Charles! They both went above and beyond to ensure my family and I had AC over the weekend! Working in soaring temperatures in a confined space isn't easy and these guys did it with smiles on their faces!Truly great customer service well done lads!

Shannon Hewett

00:24 22 Jun 23

We are so grateful for the service we received today!! A technician was at our home and had us cool within 2 hours of my frantic call this morning. Professional, kind, quick and economical. They were drowning in calls today, but they take care of customers! This has been our experience every time we have called. Fantastic company, incredible customer service.

Samira Salman

18:31 16 Jun 23

Absolutely Excellent! I have been a Bellaire AC customer for almost 20 years and continue to be impressed by Charles' exceptional service. He is extremely knowledgeable, very professional, and truly cares about me, my home, and my HVAC system. It has been over 100 degrees all week, my system went out at 1am last night, and less than 12 hours later Charles came to my home and fixed it. Superior customer service and long-standing relationships, are becoming more and more rare. I am so grateful for Charles and Bellaire AC, especially in the hot Houston summers.

victoria cummings

23:17 12 Jun 23

We are about to have record high temps this week & of course, our a/c went out. I have used this company before. They are super responsive, excellent at letting you know when they can come and are coming. Knowing the expected weather this week, I expected to have to wait all week, but they knew one technician was finishing up and heading home not far from me and guess what? They asked if he could stop by. And he did! Found the issue right away, told me what it would cost and got it repaired right away. This is my second excellent experience with them.

Nuwan Balapitiya

15:29 04 Jun 23

This company was highly recommended to me by one of my neighbors. I was having cooling issues with one of the units. Paul came over and found out a Freon leak. He was able to add Freon to fix the issues. He also inspected units and recommended some futures repairs. Overall I am satisfied with the service.

Kishan Dwarakanath

11:46 03 Jun 23

I used Bellaire Air Conditioning to diagnose and repair a Mitsubishi mini-split system which was no longer blowing as coldly as I felt it ought to. I was able to schedule an appointment for within 24 hours of my phone call and Andrew showed up right on time. Andrew quickly diagnosed a slow leak, presented me several options for dealing with it, and executed a sensible fix. While at the home he also was able to get me a quote for a new installation in my garage and answer every question I had regarding the company and their maintenance program. I'm very glad to have found Bellaire Air Conditioning and am looking forward to working with them, and Andrew, for my future needs.

Richard Spreeman

19:46 19 May 23

Recently, my 95 year old mother lost that cool- air coming into her home. She called Bellaire and they came right out, and spoke with me long-distance in California. I was able to hear them tell me what was wrong, and the cost if nothing else was found. The service is very reasonable. trustworthy, competent. My mom is kool again, thanks to the aforementioned. You could pay a lot more with John Moore and get a lot less.

Ronda Wendler

18:41 02 Mar 23

Andrew is always on time, polite and professional. He is very knowledgeable and has identified and solved problems in our 1930s bungalow that technicians from previous companies couldn't fix. I highly recommend Andrew with Bellaire Air for all your air conditioning and heating needs.

Thomas Mo

00:58 13 Feb 23

The service is OUTSTANDING! We first chose Bellaire AC to replace an entire HVAC unit a few years ago since they had the best quote. The job was done professionally, on time, and with great care to keep the house clean. And we’ve been using their maintenance services for all the HVAC units since. Yesterday the downstairs heating system went out, leaving half of the house chilly in a winter night. I called Bellaire AC and left a message, but, being Saturday, didn’t expect anyone to show up until Monday the earliest. To my pleasant surprise, Paul stopped by before noontime and took care the problem – a busted fuse. Now that’s above and beyond the normal call of duty, and we greatly appreciate the quality service.

Sarah Wehrmeister

20:57 02 Feb 23

Keenan came to our office the same day we asked for service and fixed our heater within an hour! He was extremely professional and responsive to our issue. Very grateful for his quick quality service during these cold winter weeks. Thank you Keenan!

Billy Dyer

18:20 23 Nov 22

Our central heat wasn't working and we called our long-time HVAC repair company, Bellaire Air, to fix it. Paul showed up on time and quickly diagnosed the problem as a defective circuit board. He noticed the date on the unit, and told me he thought it was still under warranty. He confirmed it was under warranty, ordered the new part and had it picked up, and installed it within two days from our first call. He was professional and efficient, there was no charge for the part, and the labor charge was very reasonable. Over the years, Bellaire has gone the extra mile to earn and keep our business. They are reliable. Their work is excellent. Their charges are fair. Billy

Sundeep Keswani

15:16 15 Sep 22

We had a powersurge last month on one those 100+ degree days and I called Bellaire AC who has been servicing our AC units to help. They sent out Paul Marks, who came quickly and understood how miserable it was in the house. He made a temporary fix for one of the units, but it was apparent that both AC units needed to be replaced. This was not new news to us as they had been saying that for quite some time. Amazingly, given all the supply chain issues you hear about, they had the units in the next day and spent the whole day on the install. Paul personally supervised the installation and has provided great service since. Have used Bellaire AC for 7 years for just regular service, but when we really needed something major done, they were excellent. I would not say they are cheap, but I did my homework and their prices were consistent with the current market. Highly recommended.

Steve McGinnis

23:23 13 Sep 22

The absolute most professional HVAC crew I’ve ever worked with. Paul was on-point. Very precise in his troubleshooting. Explained every single thing that we asked about.Definitely experts in their field.Even followed up the second day with a colleague to dig deeper to identify specific issues from the previous fly-by-night crew.Great advice. Honest and clear communication.Don’t waste your time and money with anyone else.

An Le

21:07 07 Sep 22

Charles was fantastic! I would strongly & highly recommend Charles. Just telling him our situation in a short few minutes, he was able to pinpoint the exact problem. Our A/C was turning on and off repeatedly (A/C wouldn't stay on) but he was able to resolve it for us within one afternoon. Charles was able to promptly come look at our A/C the next day after calling in for service the night before. He was patient and understanding. What I appreciated the most from Charles is his time and willingness to make sure the job gets done perfectly. He does not take any shortcuts and will make sure you're absolutely in 100% good hands before he leaves your home. Thank YOU Charles for showing, teaching and explaining to me in great detail of the situation & how to better prevent it in the future. A lot of other repair professionals may just leave you in the dark on your issues and try to take your money then run off but not Charles. He is extremely educated/experienced in a wide range and you will be in good hands. I have full confidence in Charles and was completely reassured by him. Thank you again Charles!!!

nathan lutz

14:21 15 Aug 22

Charles was awesome. He came out on a Sunday after our AC hadn’t blown cold over night. He asked a lot of diagnostic questions over the phone to make his work quicker when he arrived. His communication was comforting and he explained exactly what he was doing and why. I really appreciate the work he did and the service he provided.

William Dana

15:07 12 Aug 22

Keenan was on site today to fix blower issue, which he did quickly and shared with me how to reset the power to the blower if needed in the future. Great job. We have used Bellaire AC for years, have a maintenance service contract with them, and over the years, Dave, Paul, Charles and Keenan all have taken good care of our system. They are professional and responsive and I highly recommend this company for your AC and heating needs.

Adrian Ozuna

15:05 11 Aug 22

After another company misdiagnosed the issue, Bellaire came to the rescue. Keenan was friendly, knowledgeable, but most importantly walked me through what the actual issue was and what the options were. Good customer service and empathy go a long way. I cannot recommend this company enough.

Becky Childers

14:13 11 Aug 22

I have used Bellaire Air Condition for years and have them do system a check twice a year.I was in a panic because my a/c quit cooling (in 97 degree heat!). Initially, they could not get out until the next day but I was thrilled when they could come out the same day! Paul found the issue and replaced the capacitor and I was on my way to having a cool house again.Thank you Bellaire A/C for taking such good care of me. You are awesome!

Bob Russo

16:40 10 Aug 22

I had water draining from my secondary pipes and pans filling with water. Not an emergency situation but Bellaire was able to get out very quickly to inspect/service/resolve my issue. Keenan was friendly, professional and competent, taking the time to explain everything and answer all questions I had. I'll definitely continue to use Bellaire Air in the future.

Pam Labac

15:27 10 Aug 22

Bellaire Air is always there when you need them! Growing up in SW Houston, I remember my parents using Bellaire Air. Now being a SW Houston homeowner myself, I call on Bellaire Air. They are always responsive and dependable. Andrew & Jon do a great job! They are very knowledgeable and always courteous and informative.

Brenda Laird

22:41 02 Aug 22

Bellaire Air is the BEST! Let me count the ways -- Andrew, Jon, Shorty, Rafael, & Maria! This team of people have given us the best service one could ever ask for!Andrew & Jon where incredibly helpful, professional, VERY knowledgeable and patient. They have been dedicated to putting our minds at ease while embarking on such a huge job. They also followed up throughout the project, making sure to check in with us periodically, confirming that all was going according to plan, and answering any and all questions.Shorty, Rafael & Maria was the team who actually removed the old, and installed the entire new HVAC system from the ground up! Dedicated, knowledgeable, considerate, trustworthy, and VERY efficient! At the end of each work period they were gracious enough to update us on all the was completed, and what the next steps were going to be...keeping our minds at ease every step of the way. I have never met a harder working crew!

Paula Sanders

14:47 02 Jul 22

Charles has been taking care of our systems for quite some time. He is really terrific. He's a great problem solver and he knows these systems inside out. He installed a new HVAC for us with a Trane variable speed A/C and worked with us to get the humidity in our home down to a great level. He is great at explaining things, giving hints to make the system work better, and is ready to share all of his knowledge. After a recent Houston brownout that locked us out of our system, two other technicians came because it was Charles' day off, but he was happy to take their phone call and help them reset the system. Really happy overall with Bellaire A/C and especially with Charles, who is our go-to guy. Highly recommend the company.

David Dallas

18:10 24 Jun 22

Andrew and his install team, with Bellaire Air Conditioning and Heating, installed 2 HVAC systems in our attic on the hottest days of the year. We have been using Bellaire for annual maintenance so when our cheap and antiquated units chose to break down in the horrible heat we called them to do a repair. Andrew was very knowledgeable, professional and provided some good insight into why we should update our systems after he did the repair.He also provided multiple choices and levels of units and pricing. After doing my own research and talking with other companies, we elected to go with Bellaire.Andrew secured a great installation team (Rosario, Raphael, Maria) who were efficient, understood the equipment they were installing and were willing to answer questions (a lot!). When the installation was complete Andrew stayed to help me set up our two thermostats and get our account established online.Our overall experience was extremely positive. Bellaire was not the cheapest choice, but they brought professionalism, quality work and product to the job, and as the old saw says, "You get what you pay for". Andrew will be our go to guy in the future.

Kelli Sarmiento

22:17 01 Jun 22

Charles (Charlie) was amazing to work with and highly dependable and trustworthy. I am in good hands with these guys, they absolutely did not take advantage of me or drive up prices on me either. Thank you! Never using anyone else!Kelli

Mathew Verghese

19:24 25 May 22

We had Bellaire AC replace two AC units and heaters, including the air handling systems. Our service technician, Andrew, was very knowledgeable and professional. He was particularly diligent on scheduling, both for himself as well as the installation crews.In replacing some legacy systems, the crew encountered a variety of issues that required several iterations of trouble shooting. Both the installation crews and Andrew were thorough in their efforts, responsive to any questions and the work was done to our complete satisfaction.We have used Bellaire AC in the past at other residences and know their technicians to be quite capable. If available, I will request Andrew for any future services.

Claudia Korff

00:38 07 May 22

My low voltage wire was somehow cut and disconnected during repairs which I had nothing to do with resulting in my AC being inoperable. I live on the bottom floor of a 2 story condominium complex. I called 3-4 AC companies and Technician, Charles, with Bellaire AC was the only one who could repair it. All the other companies said I would either have to put a wire outside, use a wireless system or tear out my upstairs neighbor’s sheetrock. He took steps to install the wire without any of those extra issues. Charles went beyond the extra mile to repair my AC matter. I consider him a “first responder”. His professionalism and knowledge are superior and his concern genuine. He also was very neat, covered things and left my home spotless. Brandon, who was with Charles was professional, knowledgeable and helpful too.The office staff is always prompt and helpful as well.

Bill Dyer

23:48 04 Apr 22

FIVE STARS OUT OF FIVE, and I'd give y'all six if I could!I am a tough grader of home contracting & appliance professionals because my grandfather and father were merchants who ran a family appliance sales & service business in Dawson County, Texas, for over six decades, and I grew up working there myself. Our motto was "We Service What We Sell," and I cannot count the number of customers I waited upon who'd first begun dealing with my grandfather in the 1920s and 1930s.Bellaire Air Conditioning & Heating Inc. has been my home HVAC contractor in Houston since 2002 because they have precisely the same commitment to quality and service that my dad and grandfather had. For the last two decades, about every other summer, they've tuned up and stretched out the working life of the AC & heating systems that were in my late-1950s Sharpstown home when I moved here. They kept that system working far beyond its expected life, and helped me plan for its replacement this year -- a job they've just finished.At every single step of the way, over all these years, they've told me up front exactly what their professional recommendations were, acquainted me with all the alternatives, and followed my resulting instructions to the letter. My new system represents a major investment in my home, but one that's absolutely essential with the brutal summers we have in Houston, so I trusted them to get everything right, the first time, and to treat me with the same fairness and integrity in this replacement project that they'd shown over all the past years of maintenance and repairs.And they performed exactly to my very high expectations!I left a voicemail message on a Sunday afternoon saying, "I'm ready to pull the trigger on the system we talked about last year, guys, give me a call when convenient this week." I had a return phone call from Charles Devine within the hour, and later that afternoon he was in my living room giving me their updated recommendations, which included up-to-the-minute info on product availability in this COVID-era environment of supply chain problems. Charles shot straight with me and never tried to upsell me into something I didn't need; he helped me find the "sweet spot" among all the many alternatives they offered. His communications with his team that did the bulk of the installation work were constant and seamless, and the men working under his direction, Bryan Gaskamp and Richard (whose surname I didn't get, sorry Richard!), worked with steady professionalism to get the job done right.If I could give this company six stars, I would. They will be on my speed-dial as long as I live in Houston, and I recommend them without reservation. I'll happily post this same review on Facebook and Yelp, not just because I like them (and I do), but as a genuine public service to my fellow Houstonians.

Denise Randall

18:49 06 Mar 22

Jack cane out Friday to give my sister and husband an estimate on a new ac system. This guy was top notch, very knowledgeable and friendly. I could tell this guy had a lot of years experience, because he was very detailed. Even though they were not lowest bid we are going to let Bell Air install thanks to to Jack.

Mike Grove

02:17 02 Oct 21

Over a year ago Bellaire Air Conditioning installed an entirely new HVAC system in a condominium that we purchased. Based on their recommendation we also had them install a Water Gard condensate monitoring system that would shut off the A/C unit if the condensate water ever began to overflow. We did this because of serious water damage that the prior owner experienced due to a condensate water leak from a clogged discharge line. That discharge line was thoroughly cleaned before we had the new HVAC system installed, but we wanted the Water Gard system just for peace of mind.We are extremely happy with all of the services that Bellaire AC provided. They are professional, amiable, efficient, and economical. I am submitting this current review, because today, more than a year after they installed the HVAC unit, the Water Gard system tripped shut off the AC. My daughter discovered that this morning and notified me. I immediately called the office at Bellaire AC to ask for advice, and the receptionist said she would immediately contact one of the technical people to have them get in touch with me. Within 15 minutes Mr Charles Devine, the project manager who had designed and supervised the installation of our system, called me to discuss what was happening. I told him that my daughter had seen no water leaking from the AC unit, and that I was going to go over to the unit to look at it myself but wanted some advice particularly in regard to how to reset the unit so that it would turn back on. Mr. Devine talked me through the various reasons why the unit might have shut off without any leak or damage having occurred, including a possible false alarm due to a power surge. He told me to call him once I got over to the unit and he could talk me through what to check. He also said that if I decided at any time that I would like him to come over he would come over that afternoon to check it personally.When I got to the unit I followed the instructions that Mr Devine had given me and also texted him pictures of various components of the unit where the Water Gard components are installed. He telephoned me back as soon as he received that text. Because no draining or standing discharge water was observed, it is most likely that the shut off tripped due to a power surge. There had been some thunder and lightning in the immediate area not long before the shut off occurred.I recommend Bellaire Air Conditioning as highly as possible. What might have been a very worrisome and drawn out problem, had I used another AC company, including the performance of possible service and repairs that I didn't need, turned into a very efficient and trouble-free diagnosis thanks to Mr Devine's prompt response and very informed advice. Thank you Charles and thank you Bellaire Air Conditioning!

Ann DiMaggio

03:39 20 Sep 21

We needed to replace 2 AC systems in our home. Bellaire Air Conditioning was recommended to us as the best and only company to use. They certainly proved this to us. We received excellent service and communication on every visit. Our technician, Charles, walked us through the entire job. He was informative, patient, professional and knowledgeable. The installation crew made the 2 days in our home painless. They were friendly, courteous and completed the task efficiently. We are very satisfied customers.

Russell Radoff

15:14 16 Aug 21

Very responsive with communications and the crew did an excellent job with a complex installation. We cannot believe how much quieter our home is with the new AC. I expect we will save money monthly on our electric bill due to the increased control we have. No more cooling unused parts of our house.

Bob Westendarp

02:17 06 Apr 21

Bellaire Air Conditioning did an excellent job installing a new multi-split unit in my house.

Arthur Matthews

20:36 24 Feb 21

Installed new HVAC system. Crew were very polite and very good. Very good company and pleased with service. Recommended